"Norwest did a major remodel on my condominium from October to December, 2010. The crew members and sub-contractors, headed by Project Manager Kevin Kunnanz, are experienced professionals and I really appreciated their attention to detail.
The remodel consisted of repainting and re-carpeting the living room, dining room and three bedrooms. Three bathrooms were repainted, with new tile flooring, new countertops, sinks, bathtubs and tub surrounds installed.
The kitchen was completely gutted, a hall closet was removed, heating duct work and water supply lines were rerouted to create more usable space in the kitchen. New cabinetry, tile flooring, pendant lighting and appliances were installed.
The dining room was updated with a custom designed built-in hutch. Rob Navarrete produced the finish trim, working from a rough pencil sketch. The ceiling lighting placement was moved to the center of the room and a new chandelier installed.
The living room fireplace is now beautiful, with a new mantle and tile surround. Kevin Weisbrod, Mill Creek Tileworks is responsible for the professionally finished fireplace, master bath and kitchen tile work.
I was not able to live in my condo for the two months Norwest was on-site. Company owner, Sandy Biggs, was on site several times. Phone calls and messages were returned promptly. Each time I came by during work hours, any work changes I requested were explained and decisions were made quickly. The crew members were pleasant, friendly and always took the time to answer my questions or tell me how they thought the project was progressing. I stopped by on spur of the moment trips after work hours and always found the job site neat, with any tools or supplies stacked out of the way. Any demolition debris or product cartons were removed at the end of each work day and the job site was always as clean as it could be, given the amount of work being accomplished. These things seem small but to me they are indicative of a professional, organized and competently run company. I will ask Norwest to do any future work my home made need and highly recommend them, if you're looking for a company that can handle a project of any size."
"I want to thank you and all of the Norwest crew for the exceptional work performed in the recent remodel of our kitchen. From the bidding process through the end, we have been very pleased, and we would not hesitate to recommend Norwest to anyone considering a remodel.
We were impressed from the start with the thoroughness of the bid. It was by far the most complete that we saw and let us know exactly what work we could expect to have done. Thor was very patient with our questions and changes as we worked through details of the proposal. Robert and his crew did an outstanding job with the demo and installation, making sure that everything was installed properly and professionally finished. In addition, they were respectful of our time and space, arriving on time every day, protecting any finished areas, and leaving the home as clean as they found it. I really loved that any time Robert came to me with a design question or issue, he already had thought through a couple of options on how we could resolve it, often resulting in an improvement to the existing plan. We also appreciated Kevin’s help in quickly dealing with the additional work we decided to add on after we had started, including some emergency repair work unrelated to the kitchen project that we were able to package in. It made it a lot more convenient and cost-effective for us to have your crew address those additional items. We really appreciated the effort and attention shown by all the Norwest crew to this project.
We also truly felt that you were working on our side to resolve any issues that popped up with the designer, suppliers or subcontractors. I think this was particularly important because almost every remodel will have bumps and surprises of some sorts along the way. We felt that you worked hard to resolve any issues to our full satisfaction and were fair in your dealings.
We get repeated compliments on the look of our new kitchen, and of course, we ourselves are so very happy with the new look as well as the new functionality. We will certainly have Norwest at the top of our list for any future bathroom or kitchen work. Please feel free to offer our contact information to other potential customers. We would be happy to share our experience with them."
Michelle and David B
"While managing a business can at times be very challenging, being involved in a building project of this size was almost overwhelming. We could not have made this dream come true without the help of you, Sandy, and your team t Norwest Kitchen & Remodel. The new Homeward Pet Adoption Center facility is all we could have asked for and more!
I was continually impressed with your ability to communicate with the various contractors coming and going, encouraging them all to give a little more and to work outside their normal routines – that is to play well with each other as they were many times all here at the same time. And while every project, regardless of size has its challenges, you were always on top of it looking for the best solutions and alternatives. I thoroughly enjoyed working with you and the Norwest team!
Thank you for your dedication and support!"